Waters Corporation

Field Service Specialist

System ID
Company Name
Waters Division
Field Service
Job Locations
Employment Type
Regular Full-Time
Job Location : Country (Full Name)


Waters Corporation is seeking a highly skilled, motivated and customer focused professional to join our world-leading

Field Services Organization in the Southern Ontario area.



Installation, performance maintenance, troubleshoot and support Waters' product suite (LC/MS, HPLC/UPLC,


Establish and maintain collaborative relationships with external and internal customers ensuring their success

Manage customer expectations, by communicating work performed and providing follow up plan if needed

Ensure customer compliance regulations are followed

Deliver system level training at customer sites

Manage service inventory according to Waters policies

Issue field service reports to document work performed

Maintain sound knowledge regarding the technology and customers' application demands

Work with Sales team in respect to identifying future business development opportunities

Ensure that quality system procedures and Health & Safety standards are adhered to at all times



BS/BA in Chemistry or Biology, engineering or other science related field

2 years experience with installation, performance maintenance, troubleshooting, support and/or end user

utilization of scientific instrumentation, preference for previous Waters product suite (LC/MS, HPLC/UPLC, SFC,


Valid Driver's License in good standing is mandatory

Ability to perform effective system level troubleshooting

Understanding of the scientific application workflow along with the scientific software systems (CDS, SDMS, LIM,


Overnight travel as required including international travel for training

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials and food sciences for 60 years. With approximately 7,000 employees worldwide, Waters operates directly in 31 countries, including 15 manufacturing facilities, and with products available in more than 100 countries.


Waters Corporation's businesses include Waters, TA Instruments, VICAM, ERA, and Nonlinear Dynamics.


Waters creates business advantages for laboratory-dependent organizations by delivering ultra performance liquid chromatography (UPLC), high-performance liquid chromatography (HPLC), chromatography columns and chemistry products, mass spectrometry systems, laboratory informatics solutions, and comprehensive service programs to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.





Waters Global Forbes Global2000 Waters Siegel


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