Informatics Inside Sales Account Manager

We have a great opportunity for an Informatics Inside Sales Specialist to join the team in Germany and Switzerland!

As a member of this team you will be armed with the Waters Informatics and Instruments portfolio then tasked with developing sales leads into well qualified opportunities, and to deliver incremental after-market revenue.

Effective customer relationship skills, commercial acumen and the ability to effectively negotiate and are crucial to succeeding in this role. Being accountable for a defined sales territory within Germany and Switzerland with clear goals and a great deal of flexibility in how you approach this task.

Please provide your CV in English.

• Support the sales team achieve orders and sales goals and quotas for your designated territory
• Investigate dormant accounts in order to re-stimulate growth
• Organize events/webinars to keep customers informed about new developments
• Discuss product solutions and concepts with prospective customers
• Increase market share in up-and-coming accounts building advocacy for Waters informatics technology through customer success
• Help develop sales approaches to expand accounts and capture new business
• Contribute to the long-term satisfaction and loyalty of customers
• Work closely with your field sales colleagues to deliver a high degree of customer service and technical expertise
• Support the organization business goals by maximizing any opportunities through every customer interaction

Education:

• Science related background and education would be beneficial

Experience:

• • Demonstrated experience with enterprise software solutions such as CDS, Lab Management System products, etc.
  • Previous use of Waters Informatics, or competitive systems would be advantageous
  • Experience in chromatography laboratory workflows preferred.

Competencies:

• German and English Language skills, other languages are valued advantages
• Highly passionate individual with perseverance, and determination, plus the ability to work effectively in competitive sales situations.
• Proven skills in remote sales, from establishing contact and building rapport, to managing complex sales with multiple stakeholders using remote means.
• Customer focused with good level of active listening skills.
• Exceptional organisational skills.
• Good analytical and problem-solving skills.
• Solid team player with high degree of self-motivation

Software application skills

• • Office 365
  • Salesforce
  • Empower, waters_connect and NuGenesis LMS
  • LIMS platforms
  • Other competitive Laboratory platform

In return you will receive a competitive salary package with defined Contribution Pension Plan, Life Insurance, Sickness benefits, Stock Purchase Plan, Family care leave, Employee Assistance Program and more.

We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of teams reflecting the communities they serve.

We can make reasonable adjustments to our interview process according to your needs.

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.