Senior System Sales Account Manager (LCMS)

Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a committed and talented System Account Manager to drive, develop and sustain Waters’ Pharmaceutical and Chemical Materials market in the Netherlands. Focusing on sales activities, you will be the key divider for the Waters success in this market for the full portfolio of technologies, products and solutions. This position offers plenty of opportunities for personal growth, chances to develop and implement new ideas and the possibility to have measurable business impact.

Our System Account Manager have a constant focus on growth and by developing new markets are able to grow our business even in challenging economic times.

As a successful System Account Manager, you will be developing new business across Waters instrumentation (Liquid Chromatography and Mass Spectrometry) and software lines in the Pharmaceutical and Chemical Materials market whilst ensuring the retention and customer satisfaction of the existing accounts. The key objective being to achieve the target for the designated sales territory.

This position involves travel throughout the territory of responsibility and brings you a great degree of flexibility in how you manage your accounts and how you work in the field.

• All aspects of promoting and selling Waters’ cutting edge LC and UPLC instrumentation as well as the combination with mass spectrometry equipment in Pharmaceutical and Chemical Materials to analytical groups in industry and academia.
• Preparing business plans, territory plans, reports, tender documents and relevant product solution documents for customers
• Planning, and executing the customer demonstrations with collaboration of the demo lab specialists
• Drive business growth and protect installed base to achieve the Dutch Pharmaceutical and Chemical Materials sales target in close collaboration with European marketing teams.
• Produce consistent year on year business growth.
• Collaborating, liaising and providing guidance and support across departments to ensure customer success. You will be working closely with all other groups at Waters (e.g. Service Sales, Chemistry Operation and Informatics etc.)
• Managing the product mix and pricing to meet desired targets
• Proactive management of key-accounts in the specific market sectors.
• Development of new business in emerging segments of the specific market domain.
• Maintain the customer database, ensuring all relevant information is recorded.
• Using and updating Salesforce on a daily basis to ensure accurate forecasting
• Provide customers with high quality technical advice and application insights whilst maintaining focus on maximizing sales potential.
• Deliver technical seminars and workshops to customers.

• BSc degree in Chemistry or a related science as a minimum
• Experienced in solution selling
• Highly passionate individual with charisma, perseverance and determination, plus the ability to work effectively in competitive sales situations
• Strong technical background and experience of LC and LC/MS technology.
• Spoken and written fluency in Dutch and English.

An advantage to have:

• Extensive expertise in the pharmaceutical and chemical materials market, including related applications and compliance with industry regulations and legislation.
• Results driven, self-motivating, accountable and initiative orientated personality.
• Excellent communication and interpersonal skills.
• A good team player and collaborator.
• Prioritization, planning and organization skills.
• Experience in a customer-facing role in LC/MS (e.g. LC/MS sales, demonstrations, business development or marketing) or sales or entrepreneurial experience is a strong advantage.

What Waters can offer:

• Great team to work in
• Attractive salary package
• Company car
• iPhone
• Laptop
• Other advantages such as hospitalization insurance, pension, …
• Growth perspectives
• Training opportunities  

As a successful Waters System Account Manager, you will demonstrate a clear grasp of the customers’ business and its growth plans, as well as be able to take that knowledge and convert it into a solution and offering from Waters, with a primary aim of bringing “customer success”. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace.

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.