Order Processing Analyst I

Waters has an exciting and challenging opportunity available for an Order Operations  Specialist to support Japan Operations. This role stations in Japan and will report to the Order Operations Manager for Japan

Collaborating closely with Waters Global Operations team and local country team, Order Operations  Specialist will be critical in supporting business growth and new business models, harmonizing best practices, optimizing operations process, improving efficiency, and increasing customer satisfaction across the region.

Critical success factors for this role shall own experiences and ability of order & logistics operations, excellent communication, influencing and leadership skills. The ideal candidate is passionate about ensuring customer satisfaction, work objectively and execute daily routine tasks with great attention

・Responding quickly to various requests from 200 dealers on a daily basis.

・In the Chemistry Sales Department, the service level demands from OOT to our dealers are very high.

・Two current team members deal with high demands from the sales department and service to dealers on a daily basis.　

・Due to the necessity of processing these tasks daily without delay, this position is extremely important for business at Waters Japan.

• Min Diploma in engineering, logistic, commercial management, or relevant certification in supply chain field
• Min 5 years MNC working experience in a position of order operations/logistics/SCM
• Proficient in office software (e.g. Microsoft Excel, Word, PowerPoint, Outlook), with knowledge of financial and ERP systems (e.g. SAP, AO, Salesforce)

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.