Temp - Service Repair Center

Waters Corporation's Field Services Organization is comprised of highly skilled, motivated and customer focused professionals that are technical experts on Waters’ product suite.  As a Service Engineer, working for an industry leader, you'll join a global team of engineers that are committed to ensuring Waters’ legendary service for our customers who utilize our scientific instrumentation and software.  In this role, you'll have the opportunity to provide technical expertise on Waters' innovative product suite (LC,  HPLC/UPLC) for multiple customer laboratories spanning across the Pharmaceutical & Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries.

Temporary Position

The main responsibilities include:

• Be responsible for planning and executing all service activities on all Waters products including repairs of assigned products etc.
• Identify and diagnose malfunctions in electromechanical systems and equipment. 
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  Repair or replace faulty parts, ensuring proper functionality and safety.
• Perform preventative maintenance to minimize downtime and extend equipment lifespan. 
• Achieve highest level of customer satisfaction
• Deliver high quality Service and support to customers
• Effectively manage own calls, administration and inventory
• Follow Waters routines with an emphasis on quality
• High focus on customer success
• Work effectively cross function and cross border       
• Additional tasks when and where business demands

Successful candidate is likely to have the following competencies:

• Diploma or ITI in Electronics or Instrumentation with 3+ yrs of Industry Experience
• A good communicator with a high level of customer focus
• A methodical approach to problem solving.
• A keen interest  and methodical approach to fault finding and problem solving

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.