System Account Manager

As Account Manager, you are an ambassador of Waters and will bring to the market Waters’ products and services. You will demonstrate a clear grasp of understanding the customers’ business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings you a great degree of flexibility working in the field. Your role will be designated to either a territory and/or markets.

 Responsibilities

• Direct the sales of TA Instruments thermal analysis, rheology, microcalorimetry, and thermophysical systems to Universities & Institute labs, within assigned territory.
• Visit customer sites on a regular basis to give sales presentations, perform instrument demonstrations and training.
• Strive to pursue new business prospects and penetrate differentiating accounts.
• Communicate via email, social media, and phone with potential new customers and develop & follow up the new opportunities.
• Work closely with TA Sales Representatives, Inside Sales team, and Regional Applications staff to discuss leads and research strategies on a weekly basis.
• Maintain an up-to-date customer/contact database.
• Attend product related technical shows and other marketing related activities and represent company products and services.
• Submit accurate and timely monthly sales forecasts.

Education:

• Bachelors degree or above in Polymer, Materials Science or other technical field.

Experience:

• 5+ years experience in capital equipment sales; prior thermal, rheology, microcalorimetry, or thermophysical properties experience highly desirable
• Must have a strong work ethic, positive attitude, and be ultra-responsive to internal and external customers.
• Excellent written and verbal communication skills, specifically including an effective telephone presence and professional email correspondence.
• Establish and maintain effective working relationships with a diverse customer base.
• Ability to prioritize activities that achieve sales goals, good time and territory management skills.

Skills:

• Sound communication and presentation skills
• Highly organized / well-prepared / time management skills
• Strong interpersonal skills and a good listener
• Matured disposition, positive attitude and strong sense of commitment

 Travel:

• This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.