Order Operations Order to Cash S4 Lead

Waters has an exciting and challenging opportunity available for an APAC Order Operations Order to Cash S4 Lead to drive and successfully delivering solutions in the S/4 HANA Implementation. This role station in Singapore and will report to the Order Operations director, APAC. This role is a fixed term contract for 1 years (June 2026- June 2027).

Collaborating closely with Waters Global S4 project team and Order Operations team and key stakeholders,  APAC Order Operations Order to Cash S4 Lead  will be the subject matter expert leading APAC to a successful implementation of the final phase of S/4 HANA deployment across APAC, focusing on testing coordination, user readiness, cutover execution, and post go-live stabilization. Acts as key liaison between APAC business and global teams to ensure a smooth go-live and transition to steady-state operations

The ideal candidate is passionate about driving operational excellence, harmonizing best practices, optimizing operations process, improving efficiency, and increasing customer satisfaction.

Key Responsibilities:

• Participate in S4 Testing Phase Activities: Execute test scripts, prepare test sample data, conduct tests, review/approve test results (automated and manual tests)
• Act as POC for JIRA defect tickets tracking (defects, cutover items, open issues) and drive resolutio
• Participate in S4 Data Mapping Activities: Align data requirements, policies with process design and business needs, Review and approve data transfer scripts, review, and approve results
• Coordinate S4 training for OTC users (schedule, environment, completion tracking)
• Serve as key communication bridge between APAC and global stakeholders to manage cutover plan, task tracking, and readiness across teams
• Participate in S4 Change Management Activities: Act a change agent for area of expertise, Design and develop training materials, Act as train the trainer for area of expertise
• Participate in S4 Hypercare: Support S4 program post go-live. Support critical escalations and develop continuous improvement roadmap for future releases

Key Requirements:

• Min 10 years’ experience in SAP SD preferably OTC areas with 1-2 yrs in S4H
• End to End Project Implementation experience
• Excellent verbal and written communication skills
• Experience developing and presenting clear and concise solutions
• Self-motivated and thrives in a dynamic business environment
• Proven track record of successfully cross functional teamwork and ability to manage through influence
• Ability to travel and attend meeting during US and Europe timezone

Preferred Qualifications:

• Experience in Order-to-Cash (OTC) processes
• APAC regional project experience
• Exposure to hypercare and post go-live support

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.