For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,000 employees and is represented in more than 100 countries around the world.
The candidate will Supervise the local GSS team and provide service support and training to the Waters Field Operations covering the operation, applications and system troubleshooting for Liquid chromatography/Mass spectrometry systems. The candidate should have experience with ACQUITY systems connected to Mass spectrometers (Quadrupole and QTOF instruments) running on Empower, MassLynx and UNIFI. Applications support may include Clinical, Pharmaceutical, Food, Fractionlynx, Super Critical Fluid, and Purification.
In partnership with our field operations team, provide front-line technical leadership for our field service engineers and regional site support
Location and Travel
The position, based in Shanghai, requires 30-40% travel within Asia and regular (quarterly) rotational visits to the Waters offices in Wilmslow, Cheshire, UK and Milford, Mass, US.