As the industry leader in the analytical instrument industry, TA Instruments prides itself in innovation and an uncompromising commitment to customer support. Our continued growth relies on recruiting and developing individuals that can make a positive contribution to our business. For additional information about our products, visit our web site at www.tainstruments.com.
Headquartered in Delaware, with manufacturing sites in the US and Europe, we are represented in all of the major markets around the world with sales offices in the USA, Japan, India, China, Taiwan, Korea, Australia and across Europe.
TA Instruments is a wholly owned subsidiary of Waters Corporation.
This Field Service Engineer will be responsible for building customer relationships and maintaining complete customer satisfaction in the territory. The successful candidate will engage customers, listen to their issues and needs, and work with them to bring about a resolution in an expedient and professional manner.
Perform on-site installations of test systems, specifically focusing on training on ElectroForce WinTest software and general mechanical testing techniques
Provide Technical Support to Customers, Sales Reps and other Field Service Personnel
Perform on-site technical services, including troubleshooting and completing electrical or mechanical repairs
Perform on-site calibrations on a variety of sensors including but not limited to: load cells, displacement sensors and pressure sensors
Completing other production tasks: Checkout tests, factory calibration and/or electro-mechanical assembly depending on skills and proficiencies
Establish and maintain prompt professional communications, both written and verbal, with customers and internal resources