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Applications Support Engineer

Applications Support Engineer

System ID 
7888
Company Name 
TA
Category 
Product Management and Applications
Job Locations 
DE-Wetzlar
Employment Type 
Regular Full-Time
Job Location : Country (Full Name) 
Germany

More information about this job

Company Description

As the industry leader in the analytical instrument industry, TA Instruments prides itself in innovation and an uncompromising commitment to customer support.  Our continued growth relies on recruiting and developing individuals that can make a positive contribution to our business.  For additional information about our products, visit our web site at www.tainstruments.com.

 

Headquartered in Delaware, with manufacturing sites in the US and Europe, we are represented in all of the major markets around the world with sales offices in the USA, Japan, India, China, Taiwan, Korea, Australia and across Europe.

Overview

TA Instruments Applications Organization is comprised of highly skilled, motivated and customer focused professionals that are technical experts on TA’s product lines. As an Applications Engineer you’ll join a team of specialists that are committed to ensuring TA’s world-renowned support for our customers who utilize our scientific instrumentation. In this role, you’ll have the opportunity to work with multiple disciplines including; Sales, Service, Product Management, and Engineering supporting our customers both pre- and post-sale. Whether you are running samples, teaching training courses, giving technical seminars, or doing other tasks to support our worldwide business you’ll find new and exciting challenges daily.

Responsibilities

  • Provide Applications support for pre and post sales activities for the Rheology and Rubber product line.
  • Run customer samples, while generating reports in an effort to close sales.
  • Provide post sales training and trouble-shooting.
  • Teach training courses, both lecture based and hands-on 
  • Provide technical support to customers by email, phone, and in person.
  • Provide technical support for Sales Representatives on site assisting in the closure of business.
  • The ability to give Technical presentations during sales calls.
  • Teach demonstrations both in the Wetzlar office and at customer sites.

Qualifications

  • Minimum of 4 year degree in Chemical Engineering, Chemistry or Materials Science.  Masters or Ph.D. preferred. 
  • Minimum of 3-4 years’ of relevant industrial experience.
  • Has a clear understanding of the science of Rheology and/or Rubber testing. Experience in  Thermal Analysis and understanding of Thermophysical Properties is a plus.
  • Strong interpersonal and presentation skills.
  • Ability to travel by both air and ground carrier. Both domestically and internationally.