For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,500 employees and is represented in 100 countries around the world.
Based in Sydney, this is an individual contributor role that will be responsible for achieving high level of customer satisfaction in the field of Waters solutions.
The incumbent will be responsible for installing and maintaining systems including liquid chromatography and Mass Spectrometry systems. This role requires approximately 20% travel throughout Australia and New Zealand and must demonstrate a strong focus on customer satisfaction as well as excellent technical and troubleshooting skills. As a member of the Waters Global Service organization, the incumbent will gain fruitful insights into this international service portfolio of a dynamic organization.