For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,500 employees and is represented in more than 100 countries around the world.
Waters Wilmslow site is the largest site globally committed to the support and development of Mass Spectrometry systems. This fantastic site is designed to create and support connectivity and efficiency by enabling us to embrace more collaborative ways of working and focus more on customer needs, quality and continual improvement in the way we innovate and design our products and systems. This site not only brings advantages that benefit our own employees, but also provides a high-tech center for customers.
A custom built Center of Excellence
Driving innovation in the birthplace of Mass Spectrometry
State of the art customer demonstration laboratories
Investing in world changing research development and manufacturing
Science in harmony with a sustainable world
We are looking for a Senior Engineer to join our newly formed LC-MS Support & Development team here at the Wilmslow facility. In this role you will be expected to provide technical training and day to day support to the global service organization, internal customer technical support groups and repair department.
Technical support includes assistance with operation, troubleshooting, maintenance and validation of Waters products and technologies. You will be involved in defining the service requirements for new products as part of the new product project team. You will coordinate development, completion and distribution of Service product introduction packages and training packages, and typically deal with third level escalation of issues from the Field organization.