Waters Corporation

  • Customer Order Processor

    System ID
    8744
    Company Name
    Waters Division
    Category
    Administrative Support
    Job Locations
    DE-HE-Eschborn
    Employment Type
    Regular Full-Time
    Job Location : Country (Full Name)
    Germany
  • Overview

    As member of the Order Processing Team Central Europe (Belgium, Netherlands, Switzerland and Germany) you are mainly responsible for processing orders in our SAP system, for customer phone support as well as coordinating deliveries together with our European distribution Center (EDC *).

    In this position you will work closely together with the sales and service departments.

    Responsibilities

    • booking high volume of consumable orders
    • telephone customer care
    • providing price and availability information
    • coordination of shipment incl. communication with EDC*
    • processing complaints and returns
    • review of orders backlog incl. providing order status info to customers

    Qualifications

    • completed commercial education (i.e. Groß-und Außenhandel, Industrie) or University degree
    • 1-2 years professional experience is an advantage
    • dedicated sense of customer service
    • good knowledge of SAP R3 SD/MM is an advantage
    • confident handling of MS Office
    • structured, conceptual and analytical thinking skills
    • team-oriented, communication and organizational skills as well as a high sense of responsibility and diligence
    • high level of written and spoken German and English is essential; knowledge of French language is preferable

     

    Waters offers:

    • attractive salary with extensive social benefits (company pension plan, additional sickness insurance scheme, worldwide accident insurance, capital-forming benefits, stock purchase plan, …)
    • an employment with a long-term perspective
    • an interesting position in an international economic sector and industrial market
    • a challenging and interesting working environment
    • regular contact with international colleagues
    • highly motivated team
    • a modern, well equipped workplace
    • flexible working hours and arrangements

    Company Description

    Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials and food sciences for 60 years. With approximately 7,000 employees worldwide, Waters operates directly in 31 countries, including 15 manufacturing facilities, and with products available in more than 100 countries.


    Waters Corporation's businesses include Waters, TA Instruments, VICAM, ERA, and Nonlinear Dynamics.


    Waters creates business advantages for laboratory-dependent organizations by delivering ultra performance liquid chromatography (UPLC), high-performance liquid chromatography (HPLC), chromatography columns and chemistry products, mass spectrometry systems, laboratory informatics solutions, and comprehensive service programs to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

     

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