Waters Corporation

  • Customer Service and Account Receivable Specialist

    System ID
    Company Name
    Waters Division
    Job Locations
    HK-Hong Kong
    Employment Type
    Regular Full-Time
    Job Location : Country (Full Name)
    Hong Kong
  • Overview

    The Finance & Administration team is primarily responsible for accounting, management of financial reporting, and the some administration. As an integral part of this team in our Hong Kong office, the role of the Customer Service and Account Receivable Specialist is mainly to provide assistance to our Sales and Customer Service functions, and to manage the account receivable to ensure the smooth business running of the Hong Kong . We are now actively seeking a motivated and enthusiastic individual to join our team. Position will report directly to Finance & Administration Manager.


    Customer Service

    • Handle inquiries from customers related to sales & service
    • Manage sales-related tasks, including invoices, sales contracts, OEM item purchases, etc
    • Monitor inventory and parts lists, maintain stock and inventory in store room
    • Work closely with China/Taiwan Logistics Team to provide assistance to internal and external customers
    • Stock management
    • Custom declaration

    Account Receivable

    • Responsible for Account Receivable tracking
    • Bank-in cheque received


    • Answer phone calls in professional and timely manner
    • Handle courier tasks
    • Office supplies management
    • Work closely with Finance team on expense reimbursement process; verify related information and supporting documents

    Other related tasks to ensure smooth running of operations


    •  Diploma / Tertiary education in related discipline
    • Minimum 3 years of administrative / customer service experience in a similar position
    • Good interpersonal and communication skills; written and verbal skills in English and Mandarin essential
    • Proficiency in ERP system and Microsoft Office applications (Word, Excel, PowerPoint)
    • Highly organized and keen attention to detail; able to deliver work on time
    • Positive and keen personality; eager and fast learner
    • Working knowledge of SAP is an advantage

    Chinese typing skill is an advantage

    Company Description

    Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials and food sciences for nearly 60 years. With approximately 7,000 employees worldwide, Waters operates directly in 31 countries, including 15 manufacturing facilities, and with products available in more than 100 countries.


    Waters Corporation's businesses include Waters, TA Instruments, VICAM, ERA, and Nonlinear Dynamics.


    Waters creates business advantages for laboratory-dependent organizations by delivering ultra performance liquid chromatography (UPLC), high-performance liquid chromatography (HPLC), chromatography columns and chemistry products, mass spectrometry systems, laboratory informatics solutions, and comprehensive service programs to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.




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