Waters Corporation

  • APAC - Informatics Application Specialist

    System ID
    Company Name
    Waters Division
    Job Locations
    JP-Tokyo | HK-Hong Kong | KR-Seoul | SG-Singapore | CN-Shanghai | TW-Taipei
    Employment Type
    Regular Full-Time
    Job Location : Country (Full Name)
  • Overview

    The specialist’s role is for a technical marketing specialist for Waters informatics products, specializing in the Empower and Unifi applications. The successful candidate will be expected to provide leadership in the technical understanding of the features of Empower and Unifi, offer training and mentoring to the Waters field in using these features (ensuring successful sales and customer success), and to develop strategies to leverage these features against competitive software solutions. The successful person will also support the AHQ market development personal to develop content for specific market segments to show the key benefits and differentiate Waters informatics in those markets, and will support the specified product solutions across the Asia/Pacific region.


    • Understand longer term market requirements and where product features can address those requirements
    • Prioritize market requirements and field requests based on probability of success, potential business, and available resources to ensure focus is on the most appropriate activities
    • Development of product solutions for specific customer scenarios (for example, in Empower using custom fields, reports and view filters)
    • Develop content, presentations and application notes to illustrate these capabilities
    • Provide training material and courses for field sales and support personnel
    • Develop customer training material to be used post-sales
    • Develop and coordinate a regional team of experts in various aspects of product use (eg. custom field development, Empower Toolkit use etc.)



    • Minimum of 3+ years of operation, support or sales experience with the Empower CDS application, 
    • Good understanding on the scientific laboratory workflow is advantage.


    • Minimum 3 years’ experience with CDS applications, Understanding of industry needs is advantage
    • Experience in the operation, support or sales of the Unifi application would be an advantage
    • Experience with Excel macro or VBA development would be an advantage

    Keys Skills & Competencies

    • Excellent spoken and written English (additional languages would be an advantage)
    • Excellent presentation and public speaking skills
    • Good interpersonal and communication skills
    • Good collaboration skills beyond geographical boundaries
    • Rapport Building and networking skills with internal/external customers


    • Willingness to travel a minimum of 20% on the job
    • We are happy to consider candidates from China, HK, Taiwan, Singapore, Japan, and Korea.  Appointee can be based in any of these locations.


    Company Description

    Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials and food sciences for nearly 60 years. With approximately 7,000 employees worldwide, Waters operates directly in 31 countries, including 15 manufacturing facilities, and with products available in more than 100 countries.


    Waters Corporation's businesses include Waters, TA Instruments, VICAM, ERA, and Nonlinear Dynamics.


    Waters creates business advantages for laboratory-dependent organizations by delivering ultra performance liquid chromatography (UPLC), high-performance liquid chromatography (HPLC), chromatography columns and chemistry products, mass spectrometry systems, laboratory informatics solutions, and comprehensive service programs to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.




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