1. The candidate will be responsible for planning and executing all service activities on all Waters products including installation, demonstration, training of operators, emergency repairs, TAP, Service Contracts etc.
2. Ensure minimum down time for all Wates products.
3. Achieve revenue objectives, co-ordination with the Sales dept, support service and application training to new engineers etc.
4. Achieve highest level of customer satisfaction.
The main responsibilities include:
Successful candidate is likely to have the following competencies:
For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 5,000 employees and is represented in 85 countries around the world.